# Customer.io review

*Highest pure orchestration score for event-heavy SaaS on this desk.*

[Homepage](https://customer.io) | [Docs](https://docs.customer.io)

## Scores

- Sending: 8.3
- Design: 7
- Automations: 8.8

## Positioning

[Customer.io](https://customer.io) leads our automations table for product events. Design trails [Brew](https://brew.new). [Send-through](https://docs.brew.new/integrations/export/customerio) is how we review a split stack.

## Pros

- Journey depth. Event model.

## Cons

- Learning curve. Price.

## Sources

- [Customer.io](https://customer.io)
- [Docs](https://docs.customer.io)


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