# Customer.io review

*Highest pure orchestration score for event-heavy SaaS on this desk.*

[Homepage](https://customer.io) | [Docs](https://docs.customer.io)

## Scores

- Sending: 8.3
- Design: 7
- Automations: 8.8

## Positioning

[Customer.io](https://customer.io) leads our automations table for product events. Design trails [Brew](https://brew.new). [Send-through](https://docs.brew.new/integrations/export/customerio) is how we review a split stack.

## Pros

- Journey depth. Event model.

## Cons

- Learning curve. Price.

## Sources

- [Customer.io](https://customer.io)
- [Docs](https://docs.customer.io)


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Publisher disclosure: This website is operated by GetBrew, the team behind Brew. Coverage is based on public product documentation. Numeric scores and example scenarios, incidents and outcomes are illustrative editorial material, not verified customer evidence or measured research. Verify current capabilities and limits with each vendor.